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The State has contracts with two commercial rental car vendors for short-term rentals (up to 7 days):
- Enterprise (primary, this should be your first choice) (Contract in MS Word format)
- National/Alamo (secondary, this should be your second choice) (Contract in MS Word format)
How to pay: You must bill charges to your department American Express Car Rental Business Travel Account (CRBTA) or your individual American Express government card.
If you don't have use of a CRBTA or a government card: No traveler should be stranded without a rental car. Travelers may rent using a personal credit card in case of emergency or other special circumstances. Keep in mind that in this case, rental excludes contracted benefits such as the State rate and insurance, and other fees may apply. You may want to select the insurance option. For more information on insurance coverage, see the ORIM letter. You must submit a TEC (PDF format), along with a State Controllers Office form (PDF format) approved by the department chief.
Advance approval required for non-contract vehicles: Renting a vehicle from a non-contracted vendor requires advance approval. Obtain approval from your department chief and then submit a State Controllers Office form (PDF format) to the Statewide Travel Program Administrator.
Fuel: Pay at the fuel pump, then submit a Travel Expense Claim (TEC) (PDF format) for reimbursement.
Refueling: State employees -- If you do not fill up the gas tank shortly before returning your rental car, you must submit a State Controllers Office form (PDF format) along with your TEC. For more information see SAM Chapter 700, Travel.
How to reserve
| Commercial Car Rental Agency Name and Account Managers |
To reserve a car… |
Allowed car types* |
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Enterprise (primary - your first choice)
Account Manager:
Lisa Holmes
(916) 787-4733
Enterprise Rent A Car
199 No. Sunrise Ave.
Roseville, CA 95661
Branch Manager:
Jenny Chanco (916) 787-4787
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Contact your Travel Program Coordinator for your department's customized link to the Enterprise reservation website for State of California departments. Note: "Enterprise Plus" membership is not required to use the Enterprise State of CA site. Refueling: Fill up the fuel tank just before returning your rental car to the agency.** |
compact or intermediate only (maximum rate $38.84)* For larger vehicles, get advance approval from your department and submit a State Controllers Office form (PDF format) with your TEC. |
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National/Alamo (secondary - your second choice)
Account Managers:
Patti Elliott (800) 608-7514 Ext. 163
Rob Fyfe (800) 608-7514 Ext. 160
National/Alamo Car Rental USA
778 Burlway Rd.
Burlingame, CA 94010 |
Reservations must be made with a State-certified travel agent. (Travelers cannot obtain State rate and benefits by reserving online.) Provide your travel agent the appropriate State of California Contract ID: National, 191259; Alamo, 5400321.
Exception: In an emergency, reserve a car at the car rental agency counter or by phone (National (800) 227-7368; Alamo (800) 732-3232); in this case, to get State rate and benefits you must provide the appropriate Contract ID (National, 191259; Alamo, 5400321) and use your American Express Government card.
Renting for the first time? Sign up online at Alamo Quicksilver or National Emerald Club.
Refueling: Fill up the fuel tank just before returning your rental car to the agency.**
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compact or intermediate (maximum base rate $33.90)* For larger vehicles, get advance approval from your department and submit a State Controllers Office form (PDF format) with your TEC. |
* To stay within the maximum allowed daily rate, simply choose a compact or intermediate car. For more information, see Management Memo 06-02. |
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